Policies

Privacy Policy

Voisin Chrysler Ltd. (referred to as "we" or "us" in this policy) takes privacy seriously. The purpose of this policy is to inform you of the exact personal information that we collect, as well as how it is used, disclosed and retained. Your personal information is used only for the purposes outlined below and is limited to the employees at Voisin Chrysler Ltd. who require access to it.

You may access your personal information, request that it be corrected, or withdraw your consent to our retaining or disclosing your information by calling Erin Collins at 519.669.2831.


Personal Information

When we provide you with a service or product including the purchase, lease, or financing of a vehicle, the parts, maintenance, repair, rental, detailing or if you test drive a car, submit a form on our Web site or if you participate in a survey, contest, promotion or contact the dealership, we may collect some or all of the following details:

  • Your name, address, telephone number
  • Email address and facsimile number
  • Your occupation
  • Your driver's license number
  • Your language preference
  • Information on your existing vehicle and any trade in
  • Your vehicle preferences and driving habits
  • Details on your vehicles service history including collision history
  • The name of your insurance company and agent
  • Your insurance number policy and details about insurance coverage
  • Your social insurance number and possibly that of other family members
  • Similar information about other members in your family

If you are applying for credit for your purchase we may collect:

  • Your date of birth and the date of birth of your co-applicant
  • Your employment information and employment information of your co-applicant
  • Your social insurance number and the social insurance number of your co-applicant
  • Financial and credit information about you and your co-applicant (specific information is set out in the application for credit forms)
  • The principle amount of your loan, interest and repayment schedule

Health information if you are applying for life, health, disability or accident insurance.

The amount of any life, health, disability or accident insurance and details of the insurance.

Provision of your Social Insurance Number is optional. Please note however that most Credit Reporting Agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your Social Insurance Number, our ability to obtain a timely and accurate credit report may be affected.


How we may use your personal information?

Your personal information may be used by us to provide products and services to you including: to arrange appropriate financing or leasing for your vehicle, to assist in the service and repair of your vehicle, to obtain a license or registration for your vehicle, to obtain a credit report or to confirm insurance, to provide you with a reminder that your vehicle requires servicing and/or parts, to provide you with updates, information and follow up regarding the product or service you have purchased or we feel may be of interest to you.


Sometimes we may need to share your information with others

We do not sell your information to third parties. We may share some or all of your personal information with third parties as follows: to the manufacturer of your vehicle and its related companies, the providers of products and services that you have purchased through us, parties responsible for follow up and servicing of the product or service you purchased from or through us, financial and leasing companies, your insurance agent or company, insurance adjusters, credit reporting agencies which provide or insure warranties relating to your vehicle and government licensing and registration agencies.

We may share some or all of your personal information with third parties as permitted by law.


How long do we keep your Personal Information?

We retain your personal information as long as we believe that you are still the owner of the vehicle we provided. If the information relates to the financing or lease of the vehicle, we retain personal information relating to the financing or lease arrangements as long as those arrangements are in place. If the information relates to service or repair of your vehicle we retain the personal information for as long as is reasonably necessary to address any issues arising from the service or repair of the vehicle or as may be required by law. We also retain your personal information to comply with any potential legal obligations that may arise.


What should you do if you would like to limit your personal information?

Most of the personal information that we collect from you is very necessary in order to provide you with the vehicle or service described above in this policy. If you do not want us to disclose your information in a particular way, please contact Erin Collins at 519.669.2831 to discuss.


Need to access your personal information?

You have the right to request that personal information about you be corrected, if you believe it is inaccurate. Please contact Erin Collins at 519.669.2831 to discuss any changes.


Questions or Concerns

If you have any questions or concerns please contact Erin Collins at Voisin Chrysler Ltd.